Explore our frequently asked questions to learn more about our services, booking options, and policies.
We offer a wide range of services, including hair care, skincare, massages, nail treatments, and waxing. Explore our Services page for the full list.
You can easily book an appointment by calling us, visiting our salon, or using the online booking option on our website.
Yes, we accept walk-ins based on availability. However, we recommend booking in advance to secure your spot.
We accept cash, credit/debit cards, and mobile payments such as M-Pesa.
We request at least 24 hours' notice for cancellations or rescheduling. Late cancellations may incur a fee.
Kristal offers exceptional service and a relaxing atmosphere. I always leave feeling refreshed!
The Swedish Massage was heavenly. Amazing ambiance and skilled therapists. Highly recommended!
My nails have never looked better! Kristal’s team is friendly, professional, and talented.
Kristal transformed my hair beautifully! Great service, expert stylists, and an inviting environment.
Whether it’s a quick touch-up or a full-day pampering session, we’ve got you covered.
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